All of our wines are sold with a money back guarantee. If after trying a bottle of wine you are not satisfied please inform us and we will arrange pick up of the remaining stock and a refund of the full amount including freight to your account. If it is part of a mix we will refund you for the single bottle.
While we find Australia Post reliable the occasional bottle does get broken and we will refund these as well.
There are no ifs or buts about our money back guarantee. We sent out our first mail order case of wine in 1976 so we are used to keeping our customers happy and actually problems are quite rare.